Customer Service

Now that you have purchased your life-changing Glacier water filter, we would like to provide you with a few pieces of information which will help you get the most out of your new water filter.

What should I use my Glacier water filter for?

  • Drinking water
  • Ice
  • Concentrate juice
  • Coffee
  • Tea
  • Cooking. Your vegetables will retain around 40% more vitamins!

But did you know you can also use your filtered water for:

  • Your pets
  • Plants
  • Fish tanks

Getting the most from your Glacier water filter

  • Approximately 1 hour after installation, turn on the filtered water and let the water run for a few minutes. This helps to clear out any air which may be trapped in the new water filter. Repeat this again in 3-4 hours.
  • Tell your family and friends about the benefits of your Glacier water filter. Let them taste the filtered water first, then your original tap water.
  • Ensure your Glacier water filter is replaced as per your water filter replacement date. Do not wait for bad taste and odours to return to the water before ordering a replacement water filter. This indicates that the filter is no longer able to completely remove contaminants and that it has surpassed its service life.

Contact Details

Although the Glacier water filtration products require very little maintenance, if you do have an issue, please do not hesitate to contact us. We wear our World-Host Customer Service Allocate with pride.


Glacier Water Systems Ltd
Ballymena BT42 3EF
Northern Ireland

Tel UK:

028 2589 0000

Tel Intl:

+44 28 2589 0000


0772 0407 333

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